Privacy Policy

DS-IQ™ Privacy Statement Effective as of April 2005

Introduction

DS-IQ™ has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the DS-IQ web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. The only personally identifiable information that we currently collect through DS-IQ is the information you provide us voluntarily when you use our site. This includes, for example, your name, company name, title, address, telephone and/or fax number., or email address and other similar information you may provide when you send us your feedback, questions, or requests for information, or complete site registrations or user profiles. The information requested is completely voluntary and you may easily decline to provide this information; however, in such case, we may not be able to respond to your request, or receive or process your registrations or user profiles. We reserve the right to change this Statement at any time. We will notify you about significant changes in the way we treat personally identifiable information by placing a notice on this site. We encourage you to check our Privacy Statement frequently.

If you have questions or concerns regarding this Statement, please contact DS-IQ’s security administrator by email at security@ds-iq.com.

Collected Information

We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and email address. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information. Customers can opt out of providing this additional information by not entering it or providing it when asked. Customers can update or remove their personal information at any time by logging into the website and editing their personal information within the application. Customers can view their updated profile to confirm their edits have been made. Removal of some information, such as email address, may inhibit productive use of the Service.

DS-IQ uses the information that we collect to set up the Service for individuals and their organizations. For example, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@ds-iq.com. Except as we explicitly state at the time we request information, or as provided for in the DS-IQ Master Agreement, we do not disclose to third parties the information provided.

Customers of the Service will be using the Site to host data and information. DS-IQ will not review, share, distribute, print, or reference any such data except as provided in the DS-IQ Master Agreement, or as may be required by law. Individual records may at times be viewed or accessed for the purpose of resolving a problem, support issue, or suspected violation of the Master Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

DS-IQ may also collect certain information from visitors to and customers of the Site, such as Internet addresses, web site usage information, and certain other information such as the type of browser you use and operating system. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service and implement general site enhancements. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties; however, we will not sell or otherwise disclose the personally identifying information you provide to any third party outside of DS-IQ and its affiliated and partner companies, or our respective agents or consultants who act for or on behalf of DS-IQ under obligations of confidentiality. In addition, there may be some other limited circumstances in which DS-IQ may share or transfer personally identifiable information such as to comply with legal process such as subpoena demands or court or governmental orders, to comply with other legal requirements and laws, to establish or exercise our legal or property rights or defend against legal claims, or in the event of a corporate merger, acquisition, reorganization, or similar event in which databases and similar information are included in the transferred assets.

Cookies

When you interact with the DS-IQ web site, we strive to make that experience easy and meaningful. When you come to our Web site, our Web server may send a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. DS-IQ does not use cookies that store Customer Information. The DS-IQ application may use cookies stored in memory that track some system parameters such as a position in a listbox and the identifier of the session object stored in the DS-IQ server. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies may remain on your computer for non-supported browsers such as Firefox after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser. The use of Internet Explorer 5.5 and above will not deposit cookies on your computer.

DS-IQ may use session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows DS-IQ to process your online transactions and requests. Session cookies are only used to tie your browser to the session information stored at a DS-IQ processing facility. These sessions cookies normally reside in memory and are not persistent, that is, once the user logs off the application or closes the browser, the cookie no longer exists.

Opt-Out Policy

DS-IQ may offer its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us or about sharing your information, send us a request specifying your new choice. Simply send your request to support@ds-iq.com.

Third-Party Cookies

We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our web site to help us administer our web site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual web site visitors with any personally identifiable information. All data collected by such third parties on behalf of DS-IQ is used only to provide us with information on site usage and is not shared with any other third parties.

Links to Third-Party Sites

This privacy policy applies only to the DS-IQ web site. This site may contain hyperlinks to web sites that are not operated by DS-IQ. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party web sites. DS-IQ does not control these web sites and is not responsible for their privacy practices or their content. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personally identifiable data about yourself.

Your Consent

By using this web site, you consent to our use of your personally identifiable data as described in this privacy policy.

Security

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data is safe, secure, and available only to you. DS-IQ also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses at least one firewall and other advanced technology to prevent interference or access from outside intruders. Finally, DS-IQ provides unique usernames and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.

Governing Law

This privacy policy forms part of our web site Online Terms of Use and as such shall be governed by and construed in accordance with the laws of the State of Washington, USA.

Correcting & Updating Your Information

If customers need to update or change registration information, they may do so by editing their user profile within the DS-IQ application. To update organization or billing information please email support@ds-iq.com or call 425-213-1400.

Additional Information

Questions regarding this Statement or the practices of this Site should be directed to DS-IQ’s Security Administrator by emailing such questions to support@ds-iq.com or by regular mail addressed to DS-IQ, Attn: Security Administrator, P.O. Box 7178, Bellevue, WA 98008-1178.