Privacy Policy

Privacy


DS-IQ® has created this privacy statement (“Statement”) in order to demonstrate our commitment to user and customer privacy. Privacy on the DS-IQ website (the “Site”) is of great importance to us. Because we gather important information from our users and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. The only personally identifiable information that we currently collect through DS-IQ is the information you provide us voluntarily when you use our Site. This includes, for example, your name, company name, title, address, telephone and/or fax number, or email address and other similar information you may provide when you send us your feedback, questions, or requests for information, or complete site registrations or user profiles. The information requested is completely voluntary and you may easily decline to provide this information; however, in such case, we may not be able to respond to your request, or receive or process your registrations or user profiles. We reserve the right to change this Statement at any time. We will notify you about significant changes in the way we treat personally identifiable information by placing a notice on this Site. We encourage you to check our Privacy Statement frequently. Your Company may be a party to an Advertising Agreement, Master Services Agreement (or similar written agreement pertaining to your Company’s use of the Service) between your Company and DS-IQ or between your Company and a retailer that has partnered with DS-IQ (the “Primary Agreement.”), If you have questions or concerns regarding this Statement, please contact DS-IQ’s security administrator by email at security@ds-iq.com.


Collected Information


We require users who register to use the services offered on our Site (collectively, the “Service”) to give us contact information, such as their name, company name, address, phone number, and email address. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information. Users can opt out of providing this additional information by not entering it or providing it when asked. Users can update or remove their personal information at any time by logging into the Site and editing their personal information within the application. Users can view their updated profile to confirm their edits have been made. Removal of some information, such as email address, may inhibit productive use of the Service. DS-IQ uses the information that we collect to set up the Service for individuals and their organizations. For example, users are asked to provide an email address when registering for the Service in order to receive a username and password. We may also use the information to contact users to further discuss user interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Users may be invited to receive an email newsletter by providing an email address. User email addresses and any personal customer information will not be distributed or shared with third parties. Users can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@ds-iq.com. Except as we explicitly state at the time we request information, or as provided for in the Primary Agreement, we do not disclose to third parties the information provided. Users of the Service will be using the Site to host data and information. DS-IQ will not review, share, distribute, print, or reference any such data except as provided in the Primary Agreement or as may be required by law. Individual records may at times be viewed or accessed for the purpose of resolving a problem, support issue, or suspected violation of the Primary Agreement, or as may be required by law. Of course, users are responsible for maintaining the confidentiality and security of their user registration and password. DS-IQ may also collect certain information from users and customers of the Site, such as Internet addresses, Site usage information, and certain other information such as the type of browser you use and operating system. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service and implement general Site enhancements. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our users and customers and provide such information to third parties; however, we will not sell or otherwise disclose the personally identifying information you provide to any third party outside of DS-IQ and its affiliated and partner companies, or our respective agents or consultants who act for or on behalf of DS-IQ under obligations of confidentiality. In addition, there may be some other limited circumstances in which DS-IQ may share or transfer personally identifiable information such as to comply with legal process such as subpoena demands or court or governmental orders, to comply with other legal requirements and laws, to establish or exercise our legal or property rights or defend against legal claims, or in the event of a corporate merger, acquisition, reorganization, or similar event in which databases and similar information are included in the transferred assets.


Cookies


When you interact with the DS-IQ Site, we strive to make that experience easy and meaningful. When you come to our Site, our Web server may send a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether users and visitors have visited the Site previously. Standing alone, cookies do not identify you personally. They merely recognize your browser. DS-IQ does not use cookies that store user or visitor information. The DS-IQ application may use cookies stored in memory that track some system parameters such as a position in a listbox and the identifier of the session object stored in the DS-IQ server. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies may remain on your computer for non-supported browsers such as Firefox after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser. The use of Internet Explorer 5.5 and above will not deposit cookies on your computer. DS-IQ may use session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows DS-IQ to process your online transactions and requests. Session cookies are only used to tie your browser to the session information stored at a DS-IQ processing facility. These session cookies normally reside in memory and are not persistent, that is, once the user logs off the application or closes the browser, the cookie no longer exists.


Opt-Out Policy


DS-IQ may offer its users and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us or about sharing your information, send us a request specifying your new choice. Simply send your request to support@ds-iq.com.


Third-Party Cookies


We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual Site visitors with any personally identifiable information. All data collected by such third parties on behalf of DS-IQ is used only to provide us with information on Site usage and is not shared with any other third parties.


Links to Third-Party Sites


This privacy policy applies only to the DS-IQ Site. This Site may contain hyperlinks to websites that are not operated by DS-IQ. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites. DS-IQ does not control these websites and is not responsible for their privacy practices or their content. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personally identifiable data about yourself.


Your Consent


By using this Site, you consent to our use of your personally identifiable data as described in this privacy policy.


Security


DS-IQ uses some of the most advanced technology for Internet security available. Our team has deployed similar techniques on some of the largest, and therefore most exposed, websites in the world. Our Site has security measures in place to help protect against the loss, misuse, and alteration of data under our control. When our Site is accessed using Mozilla Firefox or Microsoft Internet Explorer versions 6.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data is safe, secure, and available only to Authorized Registered Users in your organization. Furthermore, DS-IQ provides each Authorized Registered User with a unique username and password that must be entered every time that person logs on. In addition, DS-IQ implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses at least one firewall and other advanced technologies to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access and maintain the appropriate use and integrity of information entrusted to DS-IQ.


Governing Law


This privacy policy forms part of our Site’s Online Terms of Use and as such shall be governed by and construed in accordance with the laws of the State of Washington, USA.
Correcting & Updating Your Information


If users need to update or change registration information, they may do so by editing their user profile within the DS-IQ application. To update organization or billing information please email support@ds-iq.com or call 425-974-1400.


Additional Information


Questions regarding this Statement or the practices of this Site should be directed to DS-IQ’s Security Administrator by emailing such questions to support@ds-iq.com or by regular mail addressed to:


DS-IQ Inc.
Attn: Security Administrator
P.O. Box 7178
Bellevue, WA 98008-1178